Privacy Policy

Last updated: February 16, 2026

1. Introduction

Nem ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our health education platform, including our website and mobile application.

2. Information We Collect

Account Information

When you create an account, we collect the following information through Firebase Authentication:

  • Email address - provided during registration with email/password or obtained through Google authentication
  • Display name - optionally provided during registration or obtained from your Google profile
  • Profile photo URL - obtained from your Google profile if you sign in with Google
  • Email verification status - whether you have verified your email address

Health Interests

You may select health conditions as topics of educational interest. These selections are content preferences only and do not represent personal health or medical data. They are used solely to personalize the educational content and notifications you receive.

Notification Preferences

You may configure how you wish to receive educational updates about your selected topics of interest, including:

  • Notification type preferences (critical updates, regular updates)
  • Delivery channel preferences (push notifications, email)

Medication Reminders

If you use the medication reminder feature, we store the reminder data you provide, including medication names, dosage information, schedule times, and any instructions you enter. This data is stored securely and used solely to deliver your reminders.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your user account
  • Personalize educational content based on your selected health interests
  • Send notifications and updates about topics you have chosen to follow
  • Deliver medication reminders you have configured
  • Improve and maintain the quality of our Service
  • Communicate important updates about our Service or your account

4. Data Storage and Security

Your data is stored securely using industry-standard practices. We use the following infrastructure:

  • Firebase Authentication for secure account management and token-based authentication
  • Google Cloud Platform for secure data storage and application hosting
  • Encrypted connections (HTTPS/TLS) for all data transmission

While we implement reasonable security measures to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

5. Third-Party Services

Our Service uses the following third-party services:

  • Firebase Authentication (Google) - for user account management and authentication
  • Google OAuth - as an optional sign-in method
  • Google Cloud Platform - for hosting and data storage

These services have their own privacy policies, and we encourage you to review them. We do not sell, trade, or otherwise transfer your personal information to third parties beyond what is necessary to operate our Service.

6. Cookies and Browser Storage

Nem does not use analytics, advertising, or tracking cookies. We only use strictly necessary browser storage (IndexedDB) for authentication purposes. For full details, please see our Cookie Policy.

7. Your Rights

You have the right to:

  • Access - request a copy of the personal information we hold about you
  • Correction - update or correct inaccurate personal information
  • Deletion - request deletion of your account and associated personal data
  • Modification - change your health interest selections and notification preferences at any time
  • Withdrawal - withdraw consent for data processing where applicable

To exercise any of these rights, please contact us at support@nem.com.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@nem.com.